Ticket Management


We have enhanced your ticket management experience.


If you still have questions, visit our video tutorials.


All i-notice users can utilize our Ticket Summary feature. To get to the here, hover over “Ticket” on the top left and click on the third option in the list, “Ticket Summary.”

You can search for tickets by entering specific ticket information, or by selecting a ticket date range.



Example of how to search by Ticket ID.



How to search by Job Status (Complete or Incomplete).



What your Summary will look like after you search.